EXECUTIVE TEAMMeet the Shift4 Family

As Chief Executive Officer, Jared Isaacman manages the core divisions of Shift4 Payments as well as the overall operations of the company. In 1999, Isaacman started the company in the basement of his family’s house when he was only 16 years old. Isaacman is considered to be one of the industry’s most influential business leaders and has been recognized as one of “America’s Best Entrepreneurs” by BusinessWeek Magazine and “30 Entrepreneurs Under 30” by Inc. Magazine. Isaacman was named as a finalist for the Ernst & Young “Entrepreneur of the Year” award in 2006, 2007 and 2008 and was the youngest person ever named to the list of “Industry Leaders” by the credit card industry’s leading publication, The Green Sheet, where he now holds a position on the Advisory Board. He has also been featured on NBC’s Today Show, ABC News and Bloomberg, and has been profiled in Entrepreneur Magazine and ISO & Agent Magazine, among other publications and media outlets. 

Donald Isaacman has been a principal contributor to the success of Shift4 Payments and has been instrumental to the development of Harbortouch's direct sales program. Donald oversees key departments including Direct Sales and Major Accounts. Prior to joining the company, Donald was Vice President of Supreme Security Systems, one of the largest security companies in the USA. With over 35 years of management and sales experience, Donald has been a key component to Harbortouch's continued growth and prosperity.

As Chief of Staff, Terry Sullivan is responsible for managing and coordinating strategic business initiatives and helping to guide them to completion. Terry also plans and directs administrative and operational activities on behalf of the CEO and other company executives. Terry graduated cum laude from Hood College and received a Juris Doctorate from the Charles Widger School of Law at Villanova University. He is licensed to practice law in New Jersey and Pennsylvania.

Brendan Lauber was the first employee to join the company. Since that time, he has been vital in developing and implementing several major technology solutions at Harbortouch and Shift4 Payments including Harbortouch Online, task system, database development and other core components of the company’s technical operations. Brendan's experience in information technology and programming has been a major factor in the success of the company. As CTO, Brendan's responsibilities include overseeing new project development and the company’s technology vision.

As CFO, George Chadwick is responsible for all accounting, banking, reporting, financial planning and analysis processes. In addition to these tasks, George provides input into the strategic planning of Harbortouch. Prior to joining the company, George has 30 years of finance experience, ten of which have been in the payments industry. George was CFO for First National Merchant Solutions, now TSYS Merchant Services, and most recently he was Director of Finance for Heartland Payment Systems' school solutions division.

Steve has nearly 40 years of software development experience. He is responsible for user interface design and is the co-architect and primary developer of Shift4's Application Program Interface (API). Steve has developed a wide variety of accounting software applications and specialty programs, including the majority of the auditing functions within the Shift4 gateway. Steve is a specialist in multitasking communications applications and is considered the father of Shift4's original payment application, 
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A prolific programmer, Kevin has more than four decades of experience in software development. While the majority of his handiwork is never seen by end-users, Kevin's systems are what make Shift4's 99.98% gateway uptime possible. Kevin earned his BSCS degree from California State University, Fullerton. He is the primary developer of Shift4's Universal Transaction Gateway® (UTG). He also designed and developed Shift4's communications connections to all the major processing companies.

Michael Russo has over 30 years of experience in the hospitality and healthcare technology space, building cutting-edge software products, leading agile teams, driving strategic business initiatives and developing go-to-market strategies. Prior to joining Shift4 Payments, Mr. Russo was Chief Technology Officer at MICROS Systems, Inc., a leading hospitality solutions provider that was acquired and renamed Oracle Hospitality. Throughout his career, Michael has worked with companies at all stages, including venture-backed start-ups, turnarounds and public companies.

Daniel Drasin has nearly three decades of experience leading and transforming product development organizations in the hospitality, healthcare and telecommunications industries. Prior to joining Shift4 Payments, Mr. Drasin was Vice President of Food & Beverage Development at MICROS Systems, Inc. and continued to lead the organization after it was acquired by Oracle. In this role, he was responsible for all F&B-related product development, with additional responsibilities in professional services deliveries and hardware engineering.

As EVP of Business Development, Brian Jones is responsible for managing the recruitment of sales agents as well as overseeing the marketing initiatives at both Shift4 Payments and Harbortouch. Prior to joining the company, Brian began his career over 30 years ago by selling merchant accounts door-to-door and quickly opened an independent sales office. Brian later became East Coast Sales Manager for US Wireless Data and Concord EFS.

As EVP of Global Operations, Mike Ward is responsible for the day-to-day operations of Shift4 Payments, which includes underwriting, risk and sales support. Prior to joining the company, Mike held various positions with Summit Bank before ultimately being promoted to Vice President. He was responsible for the credit card department which included merchant processing and card issuing. After 13 years with Summit Bank, Mike was hired by Electronic Data Systems (EDS) as Product Manager responsible for the offline debit product. He would later become Vice President of Acquirer Relations for MasterCard. Mike then joined First Data Merchant Services as Vice President of Client Relations.

As EVP of Strategic Projects, Soo Kwon is responsible for overseeing Shift4’s Payment Network Group located in Las Vegas, including the Third-Party Integrations Division. He has over two decades of experience in the payments industry and is actively involved in various strategic initiatives for the organization. Prior to his role in Strategic Projects, Mr. Kwon held leadership positions in the Technology Group and the Harbortouch POS Group divisions, respectively. During this time, he was responsible for all customer facing product development and operations. He oversaw the launch of several key initiatives which includes the establishment of our Lithuania development office, Lighthouse Online Merchant Portal, Sales Center Portal, Free ECR and Gift Card programs, new Harbortouch point of sale hardware and software packages, and the Harbortouch Reservation and Tableside applications.

As SVP of Shift4 Legal, HR & Compliance division, as well as the company's General Counsel, Jordan Frankel oversees the company's legal team, human resources department and quality control department. Jordan has been instrumental in contract negotiations as well as various other legal matters for the company. Mr. Frankel attended the Syracuse University Martin J. Whitman School of Management, then Quinnipiac University School of Law where he obtained his law degree and the Quinnipiac University Lender School of Business where he obtained his Masters in Business Administration.

As VP of Service & Support, Doug Demko oversees all customer support departments as well as POS operations. This includes customer service, 24/7 technical support, inventory and deployment, POS order fulfillment, equipment installation and on-site services.

As the Senior Vice President of Business Development for Shift4 Payments, Jonathan Brandon manages the Reseller and Channel Sales Business Development Teams, and also directs operations for the company’s ATM Department. In this role, he leads a team of sales professionals who support the company’s existing reseller relationships and pursue new partnerships. This includes resellers for the company’s various POS software brands as well as strategic company partners. Prior to joining Shift4 Payments, Mr. Brandon worked in sales management roles at Cybersource and Thales e-Transactions.

As the SVP of Strategic Business Development, Daniel manages Shift4’s 3rd Party Integrations BD team which is responsible for attaining new ISV/dealer partner, supporting existing partners, and increasing new client acquisition. He directly oversees key partner relationships and is supportively at the forefront of bringing on new enterprise accounts to the Shift4 family. His payments expertise includes in-depth knowledge of the credit card industry and its many players, PCI-DSS, tokenization, point-to-point encryption, EMV, mobile, and other emerging technologies. Daniel has a BA in English from UCLA and is a frequently sought-after speaker for industry events as well as corporate, higher-education, and law enforcement think tanks on the subjects of data security, payment processing, and other issues facing the payments industry today.

Taylor works within the Strategic Projects Group at Shift4 and is mainly focused on evaluating and executing on business development opportunities. Prior to joining Shift4, Taylor worked Blackstone in a variety of roles, most recently as the COO and lead portfolio manager for Blackstone Total Alternatives Solutions funds. He also worked on various initiatives within corporate Finance and on the development of Blackstone’s Private Wealth Solutions group. Before joining Blackstone in 2010, Taylor worked as a Private Banker at Merrill Lynch where he advised numerous Fortune 500 companies and their executives on capital markets transactions. Taylor received an Economics and Finance Degree from Bentley College in Waltham, MA. He is currently a member of the Young Leaders Society for the United Way of New York City.