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Merchant Support

Proudly Merchant-centric

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Shift4 Customer Support representatives are available to assist you 24/7/365. With us, you'll never get outsourced to some call center in Timbuktu – every call to Shift4 is answered by a Las Vegas-based Shift4 employee who can resolve any questions you may have about DOLLARS ON THE NET®.

Choose a category below to find important merchant resources, answers to common questions, and more.

shift4ACCOUNT LOGIN
Access your DOLLARS ON THE NET or MyPortal account here.
shift4HELPFUL DOWNLOADS
Keep your system current with the latest software updates.
shift4FAQS
Frequently asked questions and
their answers.
shift4SETUP FORMS
Everything new clients need to start implementation.
Shift4 Blog
When Shift4 talks, smart merchants listen.
Shift4 4Sight Newsletter
Read up on insights and commentary from the payment experts at Shift4.
shift4 Shift4 My Account
Manage your account settings and make online payments.
Retail Pro has a long history of successfully serving its customers and reseller partners. Expanding our relationship with Shift4 offers our customers access to Shift4's latest gateway technology and the many benefits their DOLLARS ON THE NET product provides. We're excited about this partnership and how it compliments our overall payment strategy.

-Mike Bishop, Director of Business Development

Retail Pro

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Read more about why our clients love us
15 reasons

DID YOU KNOW?

Shift4 Payments offers access to 24 months of transaction archives, protecting you against costly chargebacks and
retrieval requests.

Access Issues?
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