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Merchant Support

Proudly Merchant-centric

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Shift4 Customer Support representatives are available to assist you 24/7/365. Every call is answered by an in-house Shift4 employee who can resolve any questions you may have.

Choose a category below to find important merchant resources, answers to common questions, and more.

shift4ACCOUNT LOGIN
Access your Lighthouse Transaction Manager or MyPortal account here.
shift4HELPFUL DOWNLOADS
Keep your system current with the latest software updates.
shift4FAQS
Frequently asked questions and
their answers.
shift4SETUP FORMS
Everything new clients need to start implementation.
Shift4 Blog
When Shift4 talks, smart merchants listen.
Shift4 4Sight Newsletter
Read up on insights and commentary from the payment experts at Shift4.
shift4 Shift4 My Account
Manage your account settings and make online payments.
As a CIO, my main goal is to completely remove the credit card data from our systems. Shift4's tokenization technology has helped me towards achieving that goal. Their system provides me with a credit card token that can not be reverse-engineered back to the actual card number. This allows me to sleep peacefully at night.

-Terry L. Price, Chief Information Officer

Grove Park Inn

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Read more about why our clients love us
15 reasons

DID YOU KNOW?

Shift4 Payments offers access to 24 months of transaction archives, protecting you against costly chargebacks and
retrieval requests.

Access Issues?
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