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Merchant Support

Proudly Merchant-centric

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Shift4 Customer Support representatives are available to assist you 24/7/365. With us, you'll never get outsourced to some call center in Timbuktu – every call to Shift4 is answered by a Las Vegas-based Shift4 employee who can resolve any questions you may have about DOLLARS ON THE NET®.

Choose a category below to find important merchant resources, answers to common questions, and more.

shift4ACCOUNT LOGIN
Access your DOLLARS ON THE NET or MyPortal account here.
shift4HELPFUL DOWNLOADS
Keep your system current with the latest software updates.
shift4FAQS
Frequently asked questions and
their answers.
shift4SETUP FORMS
Everything new clients need to start implementation.
Shift4 Blog
When Shift4 talks, smart merchants listen.
Shift4 4Sight Newsletter
Read up on insights and commentary from the payment experts at Shift4.
shift4 Shift4 My Account
Manage your account settings and make online payments.
If a store calls up and somebody just processed an errant transaction, I can get on the Internet and look at it right away, clone it and reverse it. I don't know any other system like this that is instantaneous to where you didn't have to wait to the next day to deal with a problem.

-Kyle Baker, Chief Financial Officer

Twin Liquor

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Read more about why our clients love us
15 reasons

DID YOU KNOW?

Shift4 Payments offers access to 24 months of transaction archives, protecting you against costly chargebacks and
retrieval requests.

Access Issues?
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