03/16/2011

Upgrade Required for MICROS 3700 Users

We recently sent an alert to all of our MICROS® users announcing a required upgrade for Secure Suite 4 MICROS 3700 – DOLLARS ON THE NET®.
As Shift4 makes every effort to install and upgrade our customers with the most up-to-date and secure versions of our systems and drivers. We again are taking our role as merchant advocates one step further with this upgrade; as this will secure the transactions at the terminal level to the Universal Transaction Gateway® (UTG®) and then from the UTG on to the Shift4 data center – thus getting the transactions out of the terminal, replacing them with a faux card and giving the properties an additional layer of security. A member of the Shift4 Technical Services team will be calling you (or perhaps already has called) to perform a survey and answer any questions. This call will be followed by a scheduling call with one of our Project Managers. You will need to schedule a 30-minute window for upgrade. (If you do not have a Remote Access Authorization Agreement on file with us, you will need to plan for a 90-minute upgrade process.) We will do our best to coordinate a time that best meets your needs.

For more information on this upgrade, please see the original alert e-mail.

If you have an interest in starting this upgrade immediately, please contact our Account Maintenance Team at myaccount@shift4.com or contact our 24/7/365 Customer Support department at 702.597.2480, option 2.