BLOGInsight into the Payments Industry

02/07/2011

Why We Need to Know When Your IP Address Changes

Shift4’s Universal Transaction Gateway® (UTG) users must have a permanent IP address assigned to their PC, both for security purposes and so that the POS/PMS can always communicate. If this IP address is changed, and Shift4 is not informed, clients will not be able to connect to DOLLARS ON THE NET and therefore will be …

02/07/2011

Why Audit?

The Shift4 product offering is extensive to say the least. We offer a myriad of tools and services to our clients, and one that is highly beneficial to the enduser is our auditing capabilities. Yet, it has come to our attention that many of our clients are not using DOLLARS ON THE NET’s built-in auditing …

01/07/2011

Shift4: Founded on World-Class Customer Support

In the late 1980s, the Shift4 founders were running a successful accounting software business in Southern California when a long-time customer approached them with an issue: she needed a way to integrate her front-of-house credit card system with her back-office accounting program. Dedicated to providing stellar service and never prone to shy away from a …

01/07/2011

Stand-In vs. Dial-Up Backup

Last month we introduced you to a new feature we call Stand-In. If you didn’t happen to read that article, you can find it in its entirety here. The basic gist of Stand-In is that you are able to continue processing transactions even when Internet connectivity is lost. Since we released that article, many clients …

01/07/2011

Executive Insight: Credit Card Security

As a merchant advocate, Shift4 strives to make you aware of your obligation to protect the cardholder information in your possession (card swipes, primary account numbers and associated expiration dates, etc.). This information can be of a physical nature or of an electronic nature within your Point-of-Sale (POS) or back-office accounting systems. The actual responsibility …

12/01/2010

Credit CARD Act of 2009 Affects Gift Cards, Too

The Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD act) went into full effect August 22, 2010. This legislation brought new regulation to the credit card industry (many of us saw our credit card interest rates jump in response). Deeper in the bill also came new regulations for gift cards. For those of …

12/01/2010

Why Shift4?

The true value of Shift4 is in the details; it’s the nuances that separate us from the competition. Let’s take a look at a few of the features and benefits you enjoy as a Shift4 customer, for just pennies per transaction: A secure, reliable gateway between your Point-of-Sale (POS) system, Property Management System (PMS), or …

12/01/2010

Secure Offline Stand-In® Offers Enhanced Offline Processing

Those of you who currently use our Universal Transaction Gateway® (UTG®) are probably well aware of the numerous benefits provided by that technology. Well, now there is one more. Included with the most recent UTG update is an offline-processing feature called Secure Offline Stand-In® (SOS). All merchants worry about losing connectivity to the Internet. Having …