BLOGInsight into the Payments Industry

08/12/2011

Tokenization Guidelines Missed the Mark

This morning, the Payment Card Industry Security Standards Council (PCI SSC) published an “information supplement” entitled, PCI DSS Tokenization Guidelines. The document was designed to standardize the rapidly growing tokenization landscape and to give official word on how much benefit tokenization could bring to merchants striving to comply with PCI DSS requirements. It missed the …

07/14/2011

Is it Time for a Browser Upgrade?

Have you ever seen a company campaign against its own product? It’s certainly a rare occurrence, but Microsoft is currently in a campaign against one of its products – and has been for several months. In March of 2011, Microsoft officially launched a campaign against Internet Explorer 6. Why? Well, despite being three generations behind, …

07/13/2011

What is a Suspended Batch?

Have you ever had a suspended batch? Don’t be too scared, it’s not as bad as it sounds… in fact, it’s not a bad thing at all. Suspended batches are typically triggered by one of two things 1) missing or invalid data included in the batch or 2) a communication failure somewhere between you and …

06/15/2011

Is Tokenization a Fad?

Yesterday, Protegrity CTO Ulf Mattsson published a blog entitled, “Is Tokenization just a Fad?” The post was his response to an unnamed “key executive” who recently posed that question. Mattsson’s ultimate premise was that tokenization is a powerful and useful weapon in the IT and InfoSec professionals’ arsenal, and that it is certainly not a …

05/31/2011

Executive Insight: Trace is the Light!

From time to time, if you are experiencing an issue, we may ask you to “send us trace” or we may even talk you through “turning on verbose trace” and ask you to send it to us the next day. Let’s talk about what trace is. Trace is data or logs that are recorded at …

05/31/2011

Gateway +

Shift4 provides so many value-added services that it can be easy to forget that we are first and foremost a payment gateway. We connect merchants’ revenue centers (Point of Sale, Property Management System, e-commerce shopping cart, etc.) to the credit card processor of their choice. In the more than 16 years we’ve been in the …

05/31/2011

Debit: Is It Worth It?

Nothing worth doing is ever easy. Nowhere in the payment industry is that more true than with debit card processing. Unlike processing credit payments with relatively few variables, debit card processing involves numerous organizations, devices, networks, and – perhaps most confusing of all – encryption keys. As your advocates in the payments arena, we’re committed …

04/28/2011

Unifying Your Revenue Centers

If you have multiple lines of revenue in your business (i.e., restaurants within your hotel, e-commerce sales in addition to your brick-and-mortar location, etc.), now is the time get them all under the Shift4 umbrella. We have been approached by a few clients recently who realized that a good portion of their business was coming …

04/28/2011

Executive Insight: Resilience + Redundancy = Reliability

Companies that processes payment transactions talk about ”five nines” or 99.999% reliability – but none truly deliver it. In reality, a really good processing company delivers around 99.8%. That seems pretty good, too. But is it? It means in a given year, they average less than two hours a month of service disruption. Unfortunately, to …

04/13/2011

Community Relations: Empowering the Next Generation

The brains are back! A few weeks from now, Shift4 will sponsor a group of Las Vegas middle schoolers as they travel across the nation to apply their engineering prowess to a series of challenges in the FIRST® LEGO® League (FLL) 2011 World Festival. Shift4 is proud to again sponsor the Team 718 FLL Energizers …

03/25/2011

Community Relations: Jump for Scouting

This post is a recap written by Nathan Casper, our Corporate Communications Associate, highlighting his experience at the event. This morning I represented Shift4 at the Jump for Scouting event atop the Stratosphere Tower. Aside from being there as a representative of the sponsoring organization, I was also afforded the singular opportunity to leap from …

03/16/2011

Combat Internal Fraud

If you read our January newsletter, you already know that Shift4 was founded in response to a customer service inquiry. A client was looking for a unique solution, we were able to deliver that solution, and in the process come up with what we now call DOLLARS ON THE NET®. Another customer request came in …