BLOGInsight into the Payments Industry

11/21/2011

Don’t Lose Out on Hard-Earned Revenue – Use Aging Warning

After you’ve done all the work in a transaction – made the sale and accepted the client’s payment – if it isn’t batched out and settled in a timely manner, you get nothing for your efforts. And you may be losing money, as well. Sadly, Shift4’s Support staff has received numerous phone calls from merchants …

11/21/2011

Voice Auth Refresher

Criminals are often smarter than we give them credit for. They know that at busy times of the day and during the busier times of the year, clerks are more distracted and it is therefore easier for them to get away with their illegal activities. That is why now, as the holiday season rapidly approaches, …

11/04/2011

Tokenization IS Encryption – NOT! – Part 3

This is the final post of a three-part series written by Steve Sommers, Shift4’s SVP of Applications Development. The first two sections can be found here, and here. As If Things Aren’t Muddy Enough!PCI SSC accommodated various TINO solutions in the Tokenization Guidelines which drastically complicated and, in many aspects, contradicted the original tokenization definition …

11/03/2011

Tokenization IS Encryption – NOT! – Part 2

This is the second of a three-part series written by Steve Sommers, Shift4’s SVP of Applications Development. The first section can be found here. The final installment will be published later in the week. PCI SSC Tokenization May or May Not Be Encryption – Consult Your QSAIn late 2005, Shift4 released tokenization to the public …

11/01/2011

Tokenization IS Encryption – NOT!

This is the first of a three-part series written by Steve Sommers, Shift4’s SVP of Applications Development. Additional sections will be published later in the week. There is still much confusion about tokenization. Recently, I found a blog post by Ramon Krikken entitled I’ll go ahead and say it: Tokenization IS Encryption. The author also …

10/18/2011

What to do if You Think You May Have Been Breached

Imagine you have just discovered something amiss in your system and signs point toward a potential data breach. Do you have a plan of action in place? Do you have people on hand who know how to deal with such a problem? If not, have you found an expert you can contact? “When the time …

10/18/2011

Shift4 Makes AVS Better

In our last newsletter, we discussed several mistakes merchants make that can result in costly Visa downgrades. One of these mistakes was not getting all the necessary AVS information. In an effort to demystify AVS for our merchants and advise of Shift4 features and benefits you may not currently be taking advantage of, we would …

10/18/2011

More Suspended Batches? Discover the Solution

Back in July, we discussed suspended batches and gave you the two most common reasons batches suspend: 1) missing or invalid data included in the batch or 2) a communication failure somewhere between you and your processor. Today, we’d like to add a third reason that has become common enough that we feel it deserves …

09/20/2011

What Not to Do: The Most Avoidable Payment Processing Errors

Payment processing is an involved (and occasionally confusing) business. There are many players, many systems involved, and therefore many points for potential failure. At Shift4, we do all we can to eliminate or bypass potential points of failure within our sphere of influence. But, did you know there are a few steps you can take …

08/16/2011

A Couple of Things You Should Know About Authorizations

First, we’ll talk about the “A” you see occasionally in your transactions view when using DOLLARS ON THE NET®. We’ll explain what it means and why it’s there in the first place. Then, we will address a question Shift4 receives almost every day, “Can Shift4 help me release an authorization from a customer’s card?” What’s …

08/16/2011

Settlement Windows

Settlement windows. You may not even know what they are, but there’s a chance they’re costing you extra money. Simply put, your settlement window is the time window during which you must submit transactions to your processor in order to receive prompt funding. Missing this window can cost you in terms of downgrades, and delay …

08/12/2011

Did Shift4 Really Invent Tokenization?

Several companies claim to have been first-to-market with tokenization. Their evidences and believability vary widely, so while we cannot address the individual claims of our competitors, we can explain our claim and why we’re confident in saying that we invented tokenization and introduced it to the market. First, let’s establish what exactly it is we …