Our “Ties That Bind” Contest Winner Announced!
Over the last year, we’ve collected stories from our clients about being fed up with their merchant banks. We made it into a contest called the “Ties That Bind.” The person who shared our favorite story of woe would win a trip to Las Vegas, home of Shift4’s headquarters! Helen Lyons submitted her experience and we chose her story as the winning one.
The frustration she describes with her former employer’s merchant services provider (MSP) is unfortunately an all-too-common experience for merchants these days. In Helen’s case, she’ll get to ease her tensions during a weekend getaway in one of Vegas’ fancy hotels with tickets to a show on the Vegas Strip and $500 spending money. While we can’t send all of our merchant customers on a trip to Vegas, we are always here to work as your advocate! At Shift4, we’re committed to helping merchants avoid being taken advantage of by merchant banks, MSPs, and processors. With Shift4 working for you, you can avoid the aggravating hidden fees and awful customer service that can come with some MSPs, as described in Helen’s submission:
Helen, we feel your pain! Thank you for letting us share your experience with other merchants to help them avoid falling victim to the same schemes. We hope you enjoy your trip to our beautiful city.
Does Helen’s story sound like your current experience? If so, you may decide to leverage the freedom we can provide to you and start the search for a new MSP or processor. As a client of Shift4, a truly bank- and processor-neutral payment gateway, you have the freedom to switch banks and processors at will. For more information and tips on how to pick a new MSP or processor, check out “6 Steps to Finding the Best MSP or Processor for Your Business.”