NEW FEATURE
Transaction Grid Edit
Shift4 is proud to introduce a new feature in $ $ $ ON THE NET – Transaction Grid Edit. This tool allows merchants to view and edit all un-settled transactions from one screen. The grid lists the invoice number, clerk number, business date, card type, truncated card number, customer name, transaction amount and transaction type for each transaction. The grid also notes whether there were any problems associated with the transaction.
From this screen, merchants can make changes to the amount of any one transaction or change the type of transaction to an Auth Only, Sale/Credit or Void. Merchants can also select multiple transactions at once and change the transaction type for all selected transactions simultaneously. For ease of use, the list of transactions can be sorted based on the data in any column simply by clicking on the associated header.
To access this tool, click on Current from the top menu and select Edit Transactions in Grid.

Click here to view an enlarged image.
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NEW INTERFACES
Shift4 is pleased to announce the following new or enhanced interfaces:
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ElevenOS by Eleven Wireless Inc.
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Emerald by IEA Software, Inc.
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Gary Jonas Computing Ltd.
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Enhanced MICROS 8700 & 9700 - now with full gift card, signature capture and dynamic currency conversion capabilities
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Enhanced Retail Pro® - now with full gift card, signature capture and US & Canadian PINned debit
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SpaBiz
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xAuthorize E-Commerce Solutions
A full list of the nearly 100 POS & PMS interfaces available can be found at www.shift4.com/pos_pms.cfm .
CREDIT CARD 101
Regaining the Balance of Power from Your Processor
You might be surprised to know that your bank and their processors are not your advocate, because they make more money if you make mistakes with credit cards. Mistakes like not calling when you get a “referral” request, making up “fake” auth codes, not swiping cards when you can, not settling on a timely basis, not separating out MIDs or not following all credit card regulations all cost you money, because they all cause your transactions to downgrade.
Of course, while your processor may not be your advocate, the truth is you do need them. Continue
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